Greytip
Executive-Inside Sales
Skills
Job description
Role Overview
We are looking for a high-energy, customer-focused Inbound Inside Sales Executive to manage inbound leads and convert qualified prospects into sales opportunities.
The role involves understanding customer requirements, conducting structured discovery, building value around greytHR's solutions, nurturing prospects, and creating a strong sales pipeline for the Business Development team.
The ideal candidate should be proactive, disciplined, target-oriented and comfortable working in a high-volume inbound sales environment.
Key Responsibilities
- Lead Management
Handle inbound leads generated through website, email, SEO, paid campaigns, webinars, LinkedIn and other marketing channels.
Respond to leads within defined Speed-to-Lead SLAs .
Prioritize high-intent leads and ensure timely follow-up.
Conduct initial research before engaging with prospects.
- Lead Qualification
Understand the prospect's business, employee strength, industry and HR processes.
Identify the decision-maker and key stakeholders.
Understand the existing HRMS/payroll system and business challenges.
Identify requirements, buying timeline, budget and level of interest.
Qualify leads based on defined ICP and qualification criteria.
- Discovery & Pipeline Creation
Conduct effective discovery conversations with prospects.
Identify pain points, business requirements and potential use cases.
Create qualified opportunities and move prospects through the defined sales stages.
Build and maintain a healthy pipeline through systematic follow-ups.
- Demo Conversion & Handover
Convert qualified prospects into product demonstrations.
Schedule demos with the appropriate Business Development Executive.
Provide a structured handover covering:
Customer background
Business requirement
Current HRMS
Pain points
Decision-maker
Expected timeline
Key areas to demonstrate
Ensure the BDE has sufficient context before the demo.
- Follow-up & Nurturing
Follow up consistently with prospects who are not immediately ready.
Use appropriate channels including calls, email, WhatsApp and LinkedIn .
Re-engage ageing leads and previously unresponsive prospects.
Maintain follow-up discipline until the lead is converted, disqualified or closed.
- Salesforce CRM Management
Maintain accurate and updated lead information in Salesforce.
Log every meaningful customer interaction.
Complete mandatory qualification fields.
Maintain accurate lead stages, dispositions, next actions and follow-up dates.
Ensure there are no leads without a clear next action.
- Performance & Revenue Contribution
Achieve monthly and quarterly targets for:
Lead engagement
Qualified leads
Discovery conversations
Demos booked
Opportunities created
Pipeline value
Conversion rates
Track personal funnel performance and continuously improve conversion at each stage.
Required Skills
Strong verbal and written communication
Consultative selling
Lead qualification
Discovery and questioning skills
Objection handling
Follow-up and relationship management
Pipeline management
Salesforce/CRM proficiency
Good business understanding
Strong numerical and analytical ability
Ability to work with targets and deadlines
Preferred Candidate Profile
1–4 years of experience in B2B SaaS / Inside Sales / Lead Qualification / Telesales
Experience handling inbound leads is preferred.
Experience selling SaaS, HRMS, payroll, ERP or business applications is an advantage.
Comfortable making high-volume outbound calls to inbound prospects.
Strong ownership of assigned leads and pipeline.
Demonstrated ability to meet or exceed sales/lead-generation targets.