Program Manager - GTM

About greytHR

greytHR is a full-suite HRMS with agentic AI capabilities — payroll, leave & attendance, performance management, recruitment, and employee self-service, used by 33,000+ organisations and 3.3 million+ users across 25+ countries. We're one of the largest HR tech platforms serving India, the Middle East, and Anglophone Africa, and we're scaling further.

Our GTM function drives new sales and upsell pipeline through digital channels. It's structured as a matrix: four engine teams (Digital, Product Marketing, Brand & Social, Product-Led Growth) build the playbooks, content, and channels; four go-to-market pods (SMB + Mid-Market India, Enterprise/LBU, Middle East & Global, Partners & PSPs) pull from those engine teams to execute against segment-specific pipeline goals. Roughly 30 people run this system today, coordinated through a shared GTM Desk.

We're hiring a GTM Program Manager to own the operating system that connects the four engine teams and four pods — turning plans into shipped work, on schedule, with clean handoffs and a paper trail leadership can trust. You'll work across every track (not embedded in just one), which means your day spans coordinating a Digital campaign launch for the Enterprise pod, tracking a Product Marketing deliverable for the ME pod, and running the weekly cadence that keeps all four pods and four engines in sync.

This is a hands-on execution role for someone who has done this before. You'll be productive from week one, not ramping into it — there's no structured mentoring built into this seat.

Partner with Product Marketing and Digital leads at the intake stage of new initiatives — gather requirements, confirm feasibility, define timelines, and turn a brief into a structured, ownable plan

Own the GTM operating cadence: weekly, monthly, and quarterly business reviews, plus regular stand-ups with execution teams — agendas, pre-reads, decisions, and action tracking, end to end

Manage resource allocation across the four pods and four engine teams; resolve routine scheduling and capacity conflicts within a same-day SLA, and flag genuine trade-offs with options, not just problems

Own the roadmap tracker as the single source of truth across planning sheets and Jira; publish a weekly view of what's on track, at risk, or slipped, across every pod

Run launch readiness and QA reviews — confirm every deliverable meets the Definition of Done before it ships, and collect sign-offs

Lead resolution when something breaks: drive root-cause analysis, run blameless postmortems, and fix the process so it doesn't happen twice

Continuously improve how the team works — tighten templates, kill redundant meetings, and use AI tools (Claude, Gemini) to speed up reporting and production workflows

What you'll bring

5–8 years managing complex, cross-functional programs in a B2B SaaS or technology company — not single-team project management

PMP certification or equivalent formal program management training

Proven, specific experience owning a recurring business cadence end to end — not just attending one

Admin-level Jira fluency and advanced Google Sheets/Excel skills; working knowledge of Salesforce reporting

Demonstrated ability to drive outcomes through people who don't report to you, in a matrix structure

Sharp written communication — you can produce a status update a leader will read and a checklist a team will actually follow

A track record of structured QA and issue-escalation ownership, including postmortem discipline

Prior experience in a Product Marketing or GTM-specific program role

Familiarity with SaaS growth concepts: lead routing, attribution, campaign lifecycle management

Exposure to multi-geography GTM operations, especially India and the Middle East