Deloitte USI
Growth and Purpose - GPS- Specialist Client Account Management -Hyderabad
Skills
Job description
Specialist– Client Account Management (CAM)
If you would like to be in a role where you can leverage your strengths supporting Deloitte’s flagship clients, this could be the role for you. The role provides you opportunities to get involved in a wide variety of activities in delivering best in class account management support to account leadership. As part of this team, you’ll gain exposure to a variety of projects those challenge and enrich you, and to a lot of opportunities to collaborate with and learn from some of the most talented professionals, all of which would help in your professional growth and skills development.
Work you'll do
As a Specialist - Client Account Management on the Client Account Management (CAM) team, you will be responsible for…
Support account strategy, annual planning, and account operating model activities for priority client accounts
Coordinate pipeline tracking, pursuit support, client materials, and internal reporting for account leadership
Manage account operations, including communications, onboarding and offboarding activities, collaboration tools, and leadership meeting support
Conduct company, industry, and opportunity research to develop insights, templates, and presentation materials for stakeholders
Coordinate quality, risk, procurement, contracting, and performance metric activities aligned to account priorities
The team
Client Account Management (CAM) professionals assist internal account leaders in strengthening relationships and expanding services to Deloitte’s most important clients. U.S. and India based CAM professionals work in partnership and help generate strategic industry, cross-functional and account level insights to address client issues. In addition, the CAM professionals help drive internal account operations, such that the account leaders can win work and create more value for our clients.
Location: Hyderabad
Shift Timings: 2 PM to 11 PM
Qualifications
Required:
3-6 years of professional experience in account management, pre-sales support, consulting, or business development
Master of Business Administration (full time)
Experience supporting account strategy, pipeline management, pursuit management, or internal account operations
Experience creating presentations, account materials, reports, and stakeholder communications using Microsoft PowerPoint and Microsoft Excel
Experience using collaboration tools such as SharePoint and Microsoft Teams
Experience conducting company, industry, or market research and presenting findings in structured formats
Preferred:
Experience supporting senior executives or account leadership stakeholders
Experience in client service, marketing, sales, or pre-sales within a professional services organization
Experience with Salesforce customer relationship management tools
Experience performing data analysis and presenting findings in graphical or tabular formats
Experience supporting U.S. Government and Public Sector accounts or U.S. government contracting processes