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Contracts Management Draft, review, and manage contracts, Purchase Orders (POs), SLAs, amendments, and addendums. Ensure contracts are executed as per approved commercial and legal terms. Track contract start/end dates, renewals, and escalations to avoid lapses. Validate pricing, escalation clauses, tenure, and payment terms. Ensure agreed rates and escalation percentages are accurately captured. Coordinate with stakeholders on rate revisions and contract extensions Follow up with clients/internal teams for pending or expired POs. Verify PO details against contracts before acceptance. Ensure POs are valid, complete, and aligned with contract terms. Maintain clear communication and timely follow-ups Customer Management Real-time uploading and maintenance of contracts, POs, and amendments in the contract management system. Support the business and finance teams with contract-related validations. Periodic verification of the entries ensuring near zero errors. Preparing reports, dashboards etc for review. Required Experience, Skills and Qualifications Excellent written and verbal communication skills. Language preferences would be given to the candidate having fluency in Tamil, Kannada and Telugu (optional) apart from English and Hindi. Strong understanding of contract terms, SLAs, and commercial clauses. Attention to detail and documentation accuracy. Excellent follow-up and coordination skills. Proficiency in MS Excel, Word, and contract management tools. Ability to manage multiple contracts and deadlines. Follow a structured, process-oriented approach to contract and customer management to ensure accuracy, compliance, and timely execution.