Employee Referral

Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, boost operational efficiency, and enable innovative business models.

Customer Service Consultants in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

High school diploma or GED

Demonstrated ability to perform at a high level, to support our high volume of inbound calls

Excellent verbal and written communication skills; proficient reading skills required

Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred

Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required

Prior customer service experience preferred

All your information will be kept confidential according to EEO guidelines.