F&B Executive

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Outlet Operation

Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

Assist management to supervise junior team members and casual labor under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

Take food and beverage orders according to guest’s requirements and preferences

Deliver food & beverage services in accordance to departmental standards and procedures

Ensure that all food & beverage are served according to service standard

Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Try to remember individual patron’s names and their preferences to extend a personalized service

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

Assist other Food & Beverage outlets with their operations during peak times or when required

Secondary / High school education

Additional certification(s) in Food & Beverage will be an advantage

Good reading, writing and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Minimum 1 year of relevant experience in a similar capacity

Working knowledge of MS Excel, Word, & PowerPoint

WHAT IS IN IT FOR YOU:

Come As You Are

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