Banquet Manager - Fairmont Agra

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Plan, coordinate, and execute banquet events and functions in accordance with client requirements and organisational standards

Manage all aspects of event logistics, including venue setup, equipment allocation, and technical arrangements

Supervise and direct banquet staff to ensure seamless service delivery and adherence to quality standards

Liaise with clients to understand event objectives, preferences, and special requirements, ensuring exceptional customer satisfaction

Collaborate with culinary and kitchen teams to coordinate menu planning, food preparation, and presentation

Monitor and manage banquet budgets, ensuring cost-effectiveness whilst maintaining service excellence

Oversee vendor relationships and coordinate with external suppliers for catering, décor, and entertainment services

Conduct pre-event briefings and post-event debriefs with team members to optimise performance and identify improvement opportunities

Ensure compliance with health, safety, and hygiene regulations throughout all banquet operations

Handle guest concerns and resolve issues promptly and professionally to maintain the hotel's reputation

Maintain detailed records of events, including contracts, timelines, and client feedback for future reference

Develop and implement strategies to maximise revenue and occupancy for banquet facilities

Train and mentor banquet staff on service protocols, product knowledge, and customer engagement techniques

Conduct regular inspections of banquet areas, equipment, and facilities to maintain high standards of cleanliness and functionality

Minimum 6-8 years of experience in banquet management, event coordination, or hospitality operations

Proven track record of successfully planning and executing large-scale events and functions

Strong knowledge of food and beverage operations, catering standards, and service protocols

Excellent organisational and project management skills with the ability to manage multiple events simultaneously

Proficiency in event management software and Microsoft Office applications

Demonstrated ability to manage budgets and control costs effectively

Strong leadership and team management capabilities with experience supervising diverse staff

Exceptional communication and interpersonal skills with a customer-centric approach

Knowledge of health, safety, and hygiene regulations relevant to food service and hospitality

Flexibility to work evenings, weekends, and public holidays as required

Preferred Qualifications:

Diploma or degree in Hospitality Management, Hotel Management, or Events Management

Certification in Food Safety and Hygiene or equivalent qualification

Experience working in a luxury hotel environment or five-star establishment

Proficiency in multiple languages, particularly Hindi or other regional languages

Experience with revenue management and yield optimisation strategies

WHAT IS IN IT FOR YOU:

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities