Project Manager – SaaS / Software Implementation

Company Name: Nexora About Us: Nexora is a technology solutions company focused on building smarter business systems. We help organizations automate processes, improve efficiency, and make better decisions using modern digital tools. Position: Project Manager – SaaS / Software Implementation Summary: We are looking for an experienced and result-oriented Project Manager to lead SaaS implementation projects from initiation to completion. The ideal candidate will manage client expectations, coordinate cross-functional teams, ensure timely delivery, and maintain high-quality implementation standards. This role requires strong leadership, technical understanding, and excellent client communication skills. Key Responsibilities: Lead end-to-end SaaS implementation projects Define project scope, timelines, milestones, and deliverables Coordinate with implementation, development, and support teams Conduct requirement gathering sessions with clients Translate business needs into actionable project plans Monitor project progress and ensure on-time delivery Manage risks, dependencies, and change requests Ensure quality control and testing before deployment Oversee workflow automation, customization, and integrations Maintain project documentation and reporting Provide regular project status updates to stakeholders Ensure client satisfaction and smooth project handover Support pre-sales team with technical insights when required Requirements Bachelor’s degree in Engineering, IT, Computer Science, or related field 3–7 years of experience in project management Experience managing software implementation projects Strong understanding of platforms such as: Zoho ecosystem (CRM, Books, Creator, People, Recruit, POS, Catalyst, Desk etc.) Microsoft 365 / Dynamics Salesforce Basic technical knowledge of: Java / Python, SQL, APIs & integrations, Workflow automation Strong leadership and team coordination skills Excellent communication and stakeholder management abilities Experience using project management tools (e.g., Jira, Trello, Asana, ClickUp, etc.) Ability to manage multiple projects simultaneously Strong problem-solving and decision-making skills Preferred Qualifications: PMP / Agile / Scrum certification (added advantage) Experience in business process mapping and automation Experience handling enterprise clients Benefits Competitive salary package Performance-based incentives Leadership role in high-impact SaaS projects Opportunity to manage enterprise-level implementations Learning & certification support Career growth in the digital transformation domain Collaborative and innovation-driven environment