Sales Manager - Room Sales

Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines.

Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property.

Job Title: Sales Manager - Room Sales

Department: Sales and Marketing

Job Purpose

Within the framework of the sales policy, manage and implement sales and distribution strategy in his business scope (Segment or region) in order to increase the total sales volume and hotel Market Share.

Key Interactions

Internally

DOSM,DOS& Director of Revenue,

Marketing Team

Global Sales Team-Account Managers.

International Sales Coordinators

Externally

Corporate (B to B) clients including procurement, meeting planners, company decision makers.

Wholesalers, Travel Agencies, MICE companies

Primary Responsibilities

• Understanding the global Accor sales strategy and distribution channels
• Being able to translate the strategy into a hotel approach
• Working with various hotel teams to achieve goals
• Collaborating permanently with the Account Managers and hotel teams in order to preserve the “one face to the customer” strategy.

Other Responsibilities

Financial

Achieve business targets by managing the total revenue and Market share, develop where possible sales through TARS connected channels, in favor of hotel direct channels.

Operational

Define and implement the hotel sales strategy in accordance with the country/brand global strategy

Identify business opportunities and ensure clients loyalty in the hotel through the promotion and enrolment to Accor loyalty programs.

Business plan /Analysis

Track, analyse and report business trends in the market with some appropriate recommendations for new opportunities through the use of ANAIS.

Team Management

Shadowing new joiners in the Sales Team.

General Duty

Ensure that a “Sales culture & performance” is spread in the hotel, through the participation in Sales & Revenue meetings and regular information provided to the hotel teams

Competencies

Personal

Result Oriented

Proactivity

Analysis / Conceptualization / Strategy

Persuasion

Sense of Relationship

External and internal environment understanding

Customer Focus

Technical

Spoken and written English

Professional experience

Accor sales tools

Excel & PowerPoint

ANAIS

Distribution & Reservation systems

Sales techniques

Expertise in the segment