Account Manager – Software Sales (Expansion & Renewals)

Account Manager – Software Sales (Expansion & Renewals) Location: Field/Onsite | Experience: 4-7 years About the Role Drive revenue growth within existing customer accounts through cross-sell, upsell, license expansion, and renewals. This is a field sales role requiring regular onsite engagement with assigned accounts. What You'll Do Mine expansion opportunities within assigned accounts (multi-product sales, upgrades, user/license growth) Build relationships across IT, Finance, Procurement, HR, and Business stakeholders Conduct solution demos, negotiate commercials, and close expansion deals Own renewal pipeline and ensure contract continuity Track adoption trends and identify scale triggers Maintain daily CRM updates and forecast accuracy in Zoho CRM Requirements ✔ 4-7 years in B2B SaaS/Software account management or expansion sales ✔ Proven track record of growing revenue within existing accounts ✔ Experience with cross-sell, upsell, and renewal management ✔ Strong stakeholder management across business functions ✔ Comfortable with field/onsite customer engagement ✔ Proficiency in CRM tools (Zoho/Salesforce/HubSpot) ✔ Excellent negotiation and commercial closure skills