Bartender

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We are seeking a dynamic and talented Bartender to join our team in Mumbai, India. As a Bartender, you will be the face of our bar, delivering exceptional service while crafting expertly prepared beverages in a fast-paced, vibrant environment. You will combine your passion for mixology with outstanding customer service to create memorable experiences for our guests. This role offers the opportunity to showcase your skills, creativity, and professionalism while working collaboratively with a supportive team dedicated to excellence.

Mix and serve alcoholic and non-alcoholic drinks according to established recipes, customer preferences, and current trends

Prepare drinks with precision, ensuring they are served in appropriate glassware with proper garnishes and presentation

Maintain comprehensive knowledge of drink recipes, cocktail trends, spirits, and beverage offerings to provide informed recommendations

Greet customers warmly and engage with them in a friendly, professional, and attentive manner

Take drink and food orders efficiently and serve them promptly while maintaining high-quality standards

Address customer concerns and resolve issues courteously and professionally, ensuring guest satisfaction

Verify customer identification to confirm legal drinking age and ensure compliance with local alcohol service laws and regulations

Monitor and manage bar tabs accurately, process payments via cash and credit card transactions, and handle tips responsibly

Balance cash drawers at the end of each shift and report any discrepancies to management

Maintain a clean, organized, and well-stocked bar area at all times

Restock supplies including alcohol, mixers, garnishes, and glassware while monitoring inventory levels

Ensure all beverages are served responsibly in accordance with local laws and company policies

Refuse service to customers who appear intoxicated or disruptive, maintaining a safe and welcoming environment

Follow all health, safety, and sanitation protocols for food and beverage handling

Assist with bar setup and breakdown for special events, private parties, and promotional activities

Participate in upselling initiatives by recommending premium drinks and special offerings to enhance guest experience

Collaborate with team members to support overall restaurant and bar operations

Proficiency in English (reading, writing, and oral communication)

Proven experience in bartending or a related hospitality field (preferred)

Strong knowledge of cocktail recipes, spirits, mixers, and current beverage trends

Excellent customer service and interpersonal skills with the ability to engage diverse clientele

Demonstrated ability to multitask effectively in a fast-paced, high-pressure environment while maintaining focus on customer service

Strong attention to detail and organizational skills

Proficiency in cash handling, payment processing, and basic POS (Point of Sale) systems

Knowledge of responsible alcohol service practices and local Mumbai alcohol regulations

Ability to work flexible hours, including evenings, weekends, and holidays as required

Physical stamina to stand for extended periods and perform repetitive tasks

Problem-solving skills and the ability to handle difficult situations with professionalism and empathy

Team player mentality with strong collaborative and communication abilities

Commitment to maintaining health, safety, and sanitation standards

Ability to work independently while contributing to a cohesive team environment

Bartending certification or responsible alcohol service certification (preferred)