Assistant Manager - Security

We are seeking a detail-oriented and decisive Assistant Manager - Security to join our dynamic team in Kochi, India. In this pivotal role, you will oversee daily security operations while fostering a safe, secure environment for our guests, staff, and valuable assets. This is an excellent opportunity for a collaborative leader who is passionate about innovative security solutions and committed to maintaining the highest standards of protection and professionalism.

Oversee and manage daily security operations, ensuring a safe and secure environment across all property areas

Supervise, train, and mentor security personnel while promoting adherence to company policies, industry best practices, and local regulations

Monitor and analyze surveillance systems, access control points, and security equipment to identify vulnerabilities and recommend preventative measures

Respond promptly and professionally to security incidents, emergencies, and guest concerns while maintaining composure and transparency

Conduct regular security patrols throughout the property, including guest areas, back-of-house, perimeter zones, and restricted access points

Prepare comprehensive and detailed incident reports and maintain meticulous security documentation for management review and compliance

Coordinate effectively with local law enforcement, emergency services, and relevant stakeholders during critical situations

Conduct thorough security risk assessments and develop innovative solutions to enhance overall property protection

Ensure strict compliance with all security protocols, safety regulations, health standards, and organizational standard operating procedures

Manage access control systems, key distribution, visitor management procedures, and maintain accurate records

Provide regular security briefings, updates, and performance reviews to senior management and relevant departments

Investigate security breaches, theft, suspicious activities, and implement corrective actions with analytical rigor

Maintain confidentiality and discretion regarding sensitive security matters, guest information, and proprietary procedures

Support team development through coaching, feedback, and inclusive leadership practices

**Required Qualifications:**

Minimum 3-5 years of professional security experience in a corporate, hospitality, or similar organizational setting

Proven supervisory or management experience with demonstrated ability to lead, motivate, and develop security teams

Strong technical knowledge of security systems, access control technologies, surveillance equipment, and monitoring tools

Excellent incident response and crisis management capabilities with sound decision-making skills under pressure

Comprehensive understanding of security protocols, health and safety regulations, and organizational operational standards

Proficiency in security documentation, report writing, record-keeping procedures, and data analysis

Valid security license or certification as required by local, state, and national regulations in India

Strong communication and interpersonal skills with the ability to liaise effectively with law enforcement, emergency services, and internal stakeholders

Ability to maintain confidentiality and handle sensitive information with discretion and professionalism

Physical fitness and capability to work varied shifts, including nights, weekends, and on-call availability

**Preferred Qualifications:**

Experience conducting security audits, vulnerability assessments, and risk analysis

Knowledge of conflict resolution and de-escalation techniques

Familiarity with security management software and digital documentation systems

Training and mentoring experience with security personnel

Understanding of local Kochi security landscape and regional regulatory requirements

Certification in advanced security management or related professional development

Experience in a customer-focused environment with emphasis on guest relations and service excellence