Specialist, Client Account Management - Growth & Purpose - Hyderabad

Specialist, Client account Management

If you would like to be in a role that leverages your strengths to support Deloitte’s important clients, this could be the role for you. The role provides an opportunity to get involved in activities that help develop and deliver support to account leadership and accelerate growth. As part of this team, you’ll gain exposure to a variety resources and collaboration opportunities, that will help in developing your skills and professional development.

Work you’ll do

As a Client Account Management (CAM) professional you will help Deloitte’s account leaders and other internal stakeholders to deliver account support which will help in strengthening relationships and expanding our services footprint at our clients.

Independently handle end-to-end project management including stakeholder communications, pipeline management, project prioritization and project delivery

Assist in the development and maintenance of account marketing assets, proposal assets, and onboarding assets

Understand, track and report operational needs of the account

Collaborate with other teams to deliver account support services

Help account leaders to leverage the firm’s marketing resources and channels

Develop templates and assist in developing processes for deliverables

Help in report out of account financials and opportunity management using internal CRM tool

Share learnings and assist/train junior team members on their account initiatives

Prepare process documents and training modules for new hires/junior team members

Ensure project meets set standards of quality and project requirements

The team

At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.

Location: Hyderabad

Shift Timings: 2 PM to 11 PM

Required:

3-6 years of professional experience in account management, project management, marketing or business development field

MBA and/or Masters in relevant field

Proficient in Microsoft Office suite

Understanding of client service, marketing, sales/pre-sales in a professional services firm

Basic understanding of company financials

Ability to work virtually and multitask

Good reasoning and problem-solving skills

Experience working in a fast-paced, team environment

Excellent verbal and written communication skills

Attention to detail with good client service attitude

Ability to adapt to a changing environment and manage multiple priorities