Medical Administrator in Raipur

Job Title: Medical Administrator Location: Raipur, CG Hospital: Multispeciality Hospital, 250 beds Reporting to: Medical Director / CEO / Board of Directors Position Summary Responsible for the effective management of specific non-clinical and support functions critical to hospital operations, ensuring compliance, efficiency, and quality service delivery. Key Responsibilities 1. Operations Management Oversee the following medical and clinical-support departments:  Medical Consultants: Coordination, scheduling, and support for specialist and super- specialist services.  Resident Medical Officers (RMO): Duty roster management, clinical supervision, and patient care monitoring.  Nursing Services: Staff allocation, skill development, adherence to clinical protocols.  Infection Control: Implementation of infection prevention policies, monitoring, and audits.  Operation Theatres (OT) & Cath Lab: Scheduling, equipment readiness, and sterile practices.  Physiotherapy: Service quality, therapy scheduling, and patient feedback monitoring.  Outpatient Department (OPD): Patient flow management, wait time reduction, and service coordination.  Inpatient Department (IPD): Ward management, patient satisfaction, and care continuity.  Floor In-charges: Oversight of daily ward operations and inter-department coordination.  Dialysis Unit: Compliance with protocols, patient safety, and equipment upkeep.  Central Sterile Supply Department (CSSD): Sterilisation processes, inventory, and quality checks.  Canteen & Dietetics: Nutrition planning, patient diet monitoring, and hygiene compliance. 2. Compliance & Quality  Ensure all departments follow NABH and other clinical quality standards.  Maintain accurate medical records and departmental documentation.  Conduct regular audits to ensure compliance with patient safety norms. 3. Clinical Coordination  Act as a bridge between medical staff, nursing, and hospital administration.  Resolve operational issues impacting patient care.  Facilitate multidisciplinary case discussions where required. 4. Resource & Staff Management  Manage manpower planning, scheduling, and workload distribution for all listed departments.  Conduct performance reviews and identify training needs. Requirements Qualifications & Experience  MBBS with MHA / MD (Hospital Administration) / MBA in Healthcare.  Minimum 3–4 years of clinical and administrative experience in a multi-speciality hospital.  Experience in NABH processes preferred. Skills Required  Strong leadership and team coordination abilities.  Knowledge of clinical workflows and hospital protocols.  Excellent communication and decision-making skills.  Ability to handle patient-related escalations effectively.