F&B Executive

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We are seeking a dynamic and customer-focused F&B Executive to join our team in Chennai, India. As an F&B Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.

Supervise and coordinate the activities of F&B staff to maintain high service standards

Greet and seat guests, ensuring a warm and welcoming atmosphere

Maximize sales opportunities through product knowledge and suggestive selling techniques

Oversee the accurate and efficient processing of guest orders

Manage the setup and maintenance of dining areas, including banquet spaces

Conduct regular team briefings and participate in departmental meetings

Promote restaurant specialties and ensure adherence to established service standards

Handle guest feedback and complaints professionally, escalating issues when necessary

Implement and maintain food safety and hygiene standards

Coach and train team members to deliver consistent, high-quality service

Collaborate with kitchen staff to ensure smooth service operations

Monitor inventory levels and assist in ordering supplies as needed

Analyze sales data and suggest improvements to increase revenue

Ensure compliance with all company policies and procedures

Bachelor's degree in Hospitality Management or related field

Minimum of 2 years of experience in a similar role within the hospitality industry

Extensive knowledge of food and beverage products and current industry trends

Proven track record of providing exceptional customer service

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Detail-oriented with strong organizational and multitasking skills

Proficiency in restaurant management software and point-of-sale systems

Ability to work in a fast-paced, high-pressure environment

Flexible schedule with availability to work evenings, weekends, and holidays

Understanding of food safety regulations and hygiene standards

Problem-solving skills and ability to make quick decisions

Passion for the hospitality industry and commitment to guest satisfaction