SHAI
AR - Team Lead
Tambaram, Tamil Nadu, India3-7 yrsPosted 3 weeks ago
Skills
Analytical SkillsCommunicationMentoringLeadershipProblem SolvingQuality Assurance
Job description
- Supervise the daily operations of a team of AR Analysts, ensuring timely claim follow-ups, denial management, and appeal filings. - Monitor productivity and quality metrics to hit targets for Cash Collections, Denial Rates, and Days in AR - Strong analytical capabilities, excellent English communication (for client interaction/calling), and proven team management experience - At least 5+ years of experience in physician and hospital billing - Analyze and address complex denials, rejections, and underpayments while serving as a process expert in AR workflows, payer guidelines, and billing systems. - Conduct root cause analysis for recurring issues and propose corrective actions to ensure compliance with turnaround time, productivity, and quality standards. - Assist the team with escalated issues and client inquiries, providing feedback and coaching to enhance team performance. - Support the training of new employees and promote ongoing knowledge sharing within the team. - Collaborate with internal departments, such QA, Training team to resolve issues and prepare daily and weekly performance reports. Requirements - 3–7 years of experience in Medical Billing AR, with at least 1–2 years in a leadership or supervisory role. - Strong knowledge of the US healthcare system, insurance payers, EOBs, ERA, and denial management. - Experience with Medicare, Medicaid, and commercial insurance follow-up and proficiency in medical billing software and practice management systems. - Advanced knowledge of AR aging, collections, and revenue cycle management (RCM). - Strong analytical, communication, and problem-solving skills, Ability to manage team performance and meet client KPIs.. - Experienced in managing high-value and aged accounts receivable with strong analytical and problem-solving abilities. - Effective communicator with the capability to mentor and support team members. - Strategize and assign outstanding claims to team members for optimal follow-up and collections. - Conduct root cause analysis (RCA) on unresolved or denied claims to formulate corrective strategies. - Manage client communications, handle escalated claim issues, and present weekly/monthly business reviews and mentor associates, track productivity (SLA compliance), and manage team attrition and shrinkage Interested candidates can send their updated resumes to: twinkleamaldia@shai.health (Mail subject line: "Applying for Experienced Hospital Billing Executive” for any quires call to this number 9500202989).