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DNEG

Technical IT Engineer

Mumbai, India3-5 yrsPosted 4 weeks ago

Skills

Problem SolvingCommunicationCustomer Success

Job description

Technical Support Engineer

Experience

3–5 years of relevant experience in Technical Support, IT Support, or Post-Production Support.

Key Responsibilities

Provide technical support for audio and video production.

Provide day-to-day IT support to users.

Troubleshoot and resolve software and technical issues.

Support production teams with audio/video-related technical problems.

Install, configure, and troubleshoot software and related systems.

Coordinate with internal teams when required to resolve complex issues.

Technical Skills

The candidate should have good working knowledge of:

Avid Pro Tools

Cubase

Adobe Premiere Pro

DaVinci Resolve

Audio & Video Technical Support

IT Support

Required Skills

Good troubleshooting and problem-solving skills.

Good communication skills.

Ability to work independently and with different teams.

Ability to work in a fast-paced production environment.

Apply on DNEG