PriceLabs
Graduate Programme - India (Remote)
Skills
Job description
Note :
This role is only open to candidates currently residing in India with full work authorisation.
Working days: Any five (5) days of the week.
This role requires working from 6:00 p.m. IST to 2:30 a.m. IST.
If you're looking to work in the B2B SaaS space, this is an opportunity to kick-start your career. This is a starting role at PriceLabs that will help you transition into non-technical roles across departments (Sales & Success, Marketing,Business Operations, etc).
About the Role
In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide, and your role will be to not only uphold similar standards but set new standards.
Taking ownership of customer issues reported and seeing problems through to resolution
Conducting product walkthroughs and providing resolutions to customers' queries
Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Answering questions over email, phone calls, & live video calls.
Finding ways to go above & beyond to help customers
Requirements
About You:
Empathy and patience.
Curiosity and a problem-solving mindset.
Strong analytical background - our product is very math and numbers-heavy!
Solid verbal, written, presentation, and interpersonal communication skills
Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam.
How to apply for this position?
Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you don't find the emails in your inbox, please check your spam folder.
Tip: Avoid using AI-generated responses. We want to hear from you!
Benefits
About PriceLabs:
Website: https://hello.pricelabs.co/
PriceLabs is a revenue management platform for the short-term rental and hospitality industry. Founded in 2014 and headquartered in Chicago, IL, we help hosts and hospitality professionals price smarter with dynamic pricing, automation rules, and tools like Base Price Help and the Minimum Stay Recommendation Engine, with prices synced automatically to their preferred channels. Learn more at pricelabs.co.
PriceLabs at a glance (2026)
700K+ listings priced daily
80K+ customers across 150+ countries
160+ integrations
300+ team members working remotely across 19 countries
40% diversity
Industry awards
SaaSBoomi 2021
The Shortyz 2020 and 2023
STRive Awards 2025 and 2026
Why join PriceLabs?
Work on an industry-leading product that customers love, with an NPS in the 70s ( read customer reviews ).
Join a global team that values open communication, empowerment, and a shared focus on customer success.
We’re remote-first, and working from home is the norm.
PriceLabs is an equal opportunity employer. We do not discriminate based on race, colour, religion, national origin, ancestry, sex, gender identity, sexual orientation, age, disability, veteran status, marital status, or any other characteristic protected by law.