Director of Marketing & Communication

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 101 Rooms and Suits on Island and 36 rooms and suits on Lakeshore, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

We're looking for an accomplished Director of Marketing & Communication to lead our marketing and communications initiatives in Udaipur, India. In this strategic leadership role, you will oversee the development and execution of comprehensive marketing strategies, manage brand positioning, and drive organizational communication efforts. The ideal candidate will be a visionary leader with a proven track record of building high-performing teams and delivering measurable business results through innovative marketing programs.

Develop and execute strategic marketing plans that align with organizational objectives and drive revenue growth

Lead, mentor, and manage a diverse marketing and communications team, fostering a collaborative and innovative work environment

Oversee brand strategy, positioning, and management across all channels to ensure consistent messaging and market presence

Design and implement multi-channel marketing campaigns, including digital, social media, content, and traditional marketing initiatives

Analyze marketing performance metrics and ROI to optimize campaigns and inform data-driven decision-making

Manage marketing budgets and allocate resources effectively to maximize campaign impact and organizational efficiency

Develop and execute corporate communication strategies, including internal communications, public relations, and stakeholder engagement

Build and maintain relationships with external partners, media outlets, and key stakeholders to enhance organizational reputation

Customize marketing programs to address market trends, competitive landscape, and evolving customer needs

Lead crisis communication management and develop protocols to protect organizational reputation during challenging situations

Collaborate with cross-functional teams including sales, product, and operations to ensure marketing alignment with business goals

Stay current with industry trends, emerging technologies, and best practices in marketing and communications

8+ years of progressive experience in marketing and communications roles, with at least 3 years in a director-level or equivalent leadership position

Proven expertise in developing and executing strategic marketing plans and multi-channel marketing campaigns

Strong background in brand management, positioning, and corporate communications strategy

Demonstrated experience leading, building, and managing high-performing marketing teams

Advanced proficiency in marketing analytics, data interpretation, and ROI analysis

Solid understanding of digital marketing, including social media marketing, SEO/SEM, and marketing automation platforms

Experience with budget management, financial planning, and resource allocation

Excellent written and verbal communication skills with the ability to articulate complex ideas clearly

Strong stakeholder management and relationship-building capabilities

Proficiency in CRM platforms and marketing technology tools

Experience in crisis communication and reputation management

Demonstrated ability to think strategically while executing tactically

Strong organizational and project management skills with attention to detail

Ability to work collaboratively across departments and influence without direct authority

Knowledge of market research methodologies and competitive analysis

Preferred: Experience in event management and video marketing

An opportunity to be with world’s preferred hospitality company

Captivating and rewarding experience working alongside passionate professionals

Range of exclusive Heartist Benefits

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