Sales Coordinator

Overlooking the scenic South China Sea, an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will introduce Swiss-inspired hospitality to Bintan in celebration of Mövenpick's rich culinary legacy. The resort is set to be the new beach getaway destination for all generations with standout facilities, including 408 rooms & suites, two golf course, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, spacious event spaces. Wellness will also be an integral part of the resort experience, with a vast wellness and recreation village that will feature a gym, a spa, and Kid Club.

We're looking for a dynamic and organized Sales Coordinator to join our team in Visakhapatnam, India. In this role, you'll be the backbone of our sales operations, supporting our sales team while maintaining exceptional client relationships. You'll manage communications, coordinate activities, and ensure seamless execution of sales processes. If you're detail-oriented, customer-focused, and thrive in a collaborative environment, we'd love to hear from you!

Handle incoming calls and emails professionally, directing inquiries to the appropriate department and responding promptly to client requests

Manage and maintain accurate records of sales activities, group bookings, and client interactions in compliance with company procedures

Prepare and organize sales documentation including quotations, proposals, contracts, and sales reports with meticulous attention to detail

Coordinate site inspections and product demonstrations for prospective clients, ensuring a seamless and professional experience

Support the sales team by providing administrative assistance, data entry, and follow-up on pending opportunities and client concerns

Respond to client inquiries, feedback, and complaints in a professional and empathetic manner, ensuring timely resolution and escalation when necessary

Maintain and update CRM systems and sales databases to ensure all information is current, accurate, and accessible to the team

Organize and prioritize multiple tasks simultaneously while meeting deadlines and supporting team goals

Analyze sales data and prepare reports to help identify trends and opportunities for improvement

Collaborate with cross-functional teams to ensure smooth communication and successful project execution

Excellent written and verbal communication skills in English with strong email correspondence abilities

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or sales management systems

Highly organized with exceptional attention to detail and strong follow-up capabilities

Demonstrated ability to manage time effectively and multitask in a fast-paced environment

Strong interpersonal and customer service skills with a service-oriented mindset

Ability to work independently while being a collaborative and supportive team player

Problem-solving skills with the ability to analyze situations and make decisive recommendations

Proficiency in data entry with a commitment to accuracy and data integrity

Professional, positive, and inclusive personality with a customer-focused approach

Familiarity with sales processes and sales coordination best practices is preferred

Experience in administrative support or customer relationship management is advantageous