McGraw Hill
Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Business Segment Overview: Corporate Functions Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. The HR Operations Supervisor – APAC is responsible for delivering efficient and consistent HR operational support across the employee lifecycle for the APAC region. The role acts as a key point of contact for managers and employees, providing clear and reliable advice on HR processes and policies. It also provides day-to-day guidance to junior team members, including acting as the primary “four eye” checker for contracts and employee letters. A key objective of the role is to partner with the global HR team and work towards continually enhancing the HR processes to drive greater global efficiencies. Responsibilities Key Responsibilities Deliver end-to-end HR Operations support across the employee lifecycle (onboarding, changes, and leavers) Act as the primary checker for employment contracts and HR documentation, ensuring accuracy, consistency, and compliance for APAC Support onboarding processes, including coordination with Talent Acquisition and hiring managers Manage background screening processes and liaise with external vendors, escalating issues where required Act as an escalation point for guidance to managers and employees on HR policies, procedures, and queries Assist with immigration and right-to-work processes in partnership with external providers Support processes such as probation, transfers, flexible working and family leave Support the leavers process, including exit interviews where applicable and system updates Maintain accurate employee data within the HRIS (Oracle) and produce basic HR reports as required Provide day-to-day support and guidance to HR Administrators, sharing knowledge and best practice Contribute to process improvements and support the delivery of regional and global HR initiatives, partnering with global HR and COE leaders Support audit activities and regulatory requirements in partnership with Compliance Qualifications Knowledge & Experience Proven experience in HR Operations and change management, confident in using systems, AI and shared service models to drive change Payroll experience preferred to provide on the ground oversight and direction as needed Good understanding of employee lifecycle processes and HR administration Experience using HR systems (preferably Oracle) Strong awareness of employment practices across APAC (beyond India), with an understanding of key regional differences Familiarity with data privacy principles and handling employee data appropriately Qualifications & Skills 8+ years’ experience in a HR role Strong verbal and written English skills, with the ability to communicate clearly and professionally with stakeholders across regions High attention to detail, particularly when reviewing contracts and formal documentation Well organised, with the ability to manage multiple tasks and priorities Confident responding to employee and manager queries Strong Microsoft Office skills (particularly Word and Excel) Collaborative and flexible approach to working within a team Proactive and willing to take ownership of tasks and processes Working experience in multi-national organizational environment #LI-Hybrid