Assistant Manager Housekeeping

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Primary Responsibilities

Operation

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

Supervise public areas

Replenish guest supplies and ensure that guests requests are promptly attended to

Attend to reports on damage or malfunction in hotel rooms

Maintain equipment in proper state of cleanliness

Maintain a section floor report

Conduct regular room checklists

Report unusual behavior/activities on floors to Executive Housekeeper

Record room status in allocated section accurately

Assist Executive Housekeeper in assessing team members’ attendance and performance

Other Responsibilities

Be well versed in hotel fire & life safety/emergency procedures

Attend all briefings, meetings and trainings as assigned by management

Maintain a high standard of personal appearance and hygiene at all times

Perform other reasonable duties assigned by the assigned by the Management

Establish and maintain effective employee working relationships

Degree or Diploma in Hotel Management

Good oral proficiency in English language

Minimum 1 year of experience in a similar capacity

Ability to speak other languages and basic understanding of local languages will be an advantage

Strong leadership, interpersonal and training skills

Good communication and customer contact skills

Results and service oriented with an eye for details

Ability to multi-task, work well in stressful & high-pressure situations