Lead — Digital Transformation

About Qube Cinema

Qube Cinema is India's leading cinema technology company, powering digital cinema distribution, content localisation, and advanced analytics across thousands of screens. Our Digital Transformation team is building the infrastructure, automation, and intelligence layer that will define the next decade of cinema operations.

Role Overview

We are looking for a hands-on Lead to drive Qube Cinema's digital transformation agenda. You will own the end-to-end delivery of automation, CRM, BI, and AI-driven initiatives — working directly with business heads, technology partners, and the executive team. This is a high-ownership, high-visibility role with direct impact on how Qube operates.

Key Responsibilities Product & Programme Management

Own the digital transformation roadmap — prioritise, sequence, and deliver initiatives end-to-end

Define product requirements, user stories, and success metrics for each workstream

Manage cross-functional delivery across tech, operations, support (field and backend) finance, and sales teams

Present project status, risks, and outcomes to senior leadership and the CEO

Process Engineering & Automation

Map, analyse, and re-engineer business processes for efficiency and scalability

Design and implement end-to-end workflow automation solutions

Identify manual bottlenecks and convert them into automated, auditable systems

Evaluate and deploy automation platforms suited to operational needs

CRM Strategy & Implementation

Lead CRM implementation, configuration, and go-live across business units

Define field architecture, data strategy, and integration requirements

Drive CRM adoption and ensure data quality across sales and ad teams

Business Intelligence & Analytics

Define BI requirements and oversee the development of dashboards and reporting layers

Work with data engineers on P&L, revenue attribution, and operational analytics

Drive data-driven decision making — from regional director dashboards to exec-level P&L views

Maintain alignment between ERP, Data Lake, CRM, and reporting systems

AI Agents, Bots & Intelligent Workflows

Define use cases for AI bots, NLP query interfaces, and intelligent automation

Collaborate with AI engineers to scope, test, and deploy LLM-powered tools

Oversee integrations between AI agents and business tools (Teams, CRM, ERP, etc.)

Stay current with the AI landscape and identify high-leverage opportunities for Qube

Skills & Experience Required

5–8 years of experience in digital transformation, product management, or management consulting

Proven track record delivering CRM, automation, or BI projects end-to-end

Strong understanding of CRM platforms — Zoho, HubSpot, Freshworks, Salesforce, or equivalent

Hands-on experience with BI tools — Power BI, Tableau, Metabase, Looker, or equivalent

Familiarity with workflow automation concepts; ability to spec and review automation flows

Experience with bot or AI assistant implementations in a business context

Excellent stakeholder management and executive communication skills

Structured thinking, comfort with ambiguity, and strong ownership mindset

Added Advantage

Hands-on experience with n8n, Make (Integromat), or similar automation orchestration tools

Familiarity with Claude AI (Anthropic) or Emergent AI for business workflow use cases

Experience in media, entertainment, cinema, or ad-tech industries

Understanding of ERP systems (SAP, Oracle, or similar) and Data Lake architecture

Exposure to AI agent frameworks, prompt engineering, or LLM API integration

What You Will Work On

You will join an active transformation programme already in flight — cutting across the organisation which is leader in Digital Cinema Space. You will have direct exposure to cutting-edge AI tooling and work closely with the Head of Digital Transformation and the CEO.

What We Offer High ownership, high visibility role in a fast-moving DT team

Direct exposure to LLMs, automation, and the next generation of cinema technology

Competitive compensation and benefits

Collaborative, builder culture with strong support from leadership