accorhotel
Food & Beverage Manager
Skills
Job description
Manage the day-to-day operations of all Food & Beverage outlets
Lead, train, motivate, and develop the F&B team to deliver excellent service
Ensure consistently high standards of customer service, food quality, presentation, and hygiene
Monitor guest satisfaction and respond professionally to feedback and complaints
Manage staffing levels, rotas, attendance, and departmental performance
Control food, beverage, labour, and operational costs
Monitor stock levels, purchasing, wastage, and inventory control
Work closely with the kitchen team to maintain food quality and efficient service
Ensure compliance with health, safety, food hygiene, licensing, and company policies
Manage F&B budgets and contribute to achieving revenue and profitability targets
Analyse sales, costs, and performance reports and implement improvements where required
Support menu development, promotions, events, and new F&B initiatives
Build strong relationships with suppliers and ensure value for money
Maintain a clean, safe, and professional environment across all F&B areas
Ensure the team consistently follows company standards and procedures
Work closely with senior management and other departments to ensure smooth overall operations
To be successful in this role, you will have a genuine passion for hospitality and demonstrated experience leading a team within a fast-paced food & beverage environment.
You will also have:
A relevant qualification in hospitality management, such as a Diploma or higher qualification
A minimum three years relevant full-time experience in hospitality management within a restaurant, cafe, hotel, airport lounge or similar food & beverage operations
Demonstrated experience managing team members and coordinating daily food & beverage operations
Experience with stock control, purchasing, operational budgets and record keeping
Knowledge of food safety, workplace health and safety and responsible service of alcohol
Strong communication, organisation, leaderships and problem solving skills
The ability to work Full-Time across a seven day rotating roster, including mornings, evenings, weekends and public holidays
A current responsible service of alcohol (RSA), or the ability to obtain one
The ability to successfully obtain and maintain Aviation Security Identification Card, including completion of required security background checks