Control-M Production Support

Must have Technical:-

Good understanding of Control-M Architecture and Agent/Server Communication

Good knowledge on Control-M tool to manage batch jobs, familiarity with feates and usage of tool

Basic Unix

ITIL knowledge

Good to have:

Experience of handling Priority incidents and critical issues related to Control-M.

Basic Unix

Basic MS SQL or Oracle

Soft Skills:

Experience in 24*7 batch monitoring and production support.

Excellent problem-solving skills and attention to detail.

Ability to work collaboratively in a team.

Strong communication and interpersonal skills.