nHRMS
Customer Support Executive
Bangalore South, Karnataka, India0-2 yrsPosted 3 weeks ago
Skills
CommunicationProblem SolvingCustomer Success
Job description
Job Title: Customer Support Executive Location: Whitefield, Bangalore Experience: 0–2 Years Job Description: We are looking for a Customer Support Executive to handle customer queries, provide product support, and ensure a smooth customer experience. Key Responsibilities: • Respond to customer queries via phone, email, or chat • Provide product guidance and resolve basic issues • Escalate complex issues to the technical team • Maintain customer records and support tickets • Ensure timely resolution and customer satisfaction Requirements Skills Required: • Good communication and problem-solving skills • Basic computer knowledge • Ability to handle customer interactions professionally Education: Any Graduate