Senior Engineer - MDM

Presidio looking for Engineer who is responsible for monitoring, managing and supporting customer mobile device environments using the NinjaOne platform under the guidance of the MDM Team Lead. This role serves as the primary point of contact for assigned incidents and service requests, maintaining ownership through resolution while ensuring compliance with contracted SLAs.

The ideal candidate is customer focused, technically skilled and thrives in a fast paced operations environment. This position requires shift flexibility, including participation in rotating on call schedules and the ability to work varying shifts as business needs evolve.