Stewarding Manager

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We are seeking a detail-oriented and collaborative Stewarding Manager to join our team in Visakhapatnam, India. In this role, you will lead and oversee all stewarding operations, ensuring the highest standards of cleanliness, organization, and efficiency. As a Stewarding Manager, you will be responsible for managing a team of stewarding staff, maintaining inventory, implementing quality control measures, and fostering a supportive work environment that prioritizes both operational excellence and employee development. This is an excellent opportunity for a goal-oriented professional who is passionate about delivering exceptional service and driving continuous improvement.

Lead, supervise, and mentor a team of stewarding staff, providing clear direction, constructive feedback, and ongoing support to foster professional growth and maintain high morale

Develop and implement efficient stewarding schedules and work assignments to ensure optimal coverage and resource allocation across all shifts

Maintain rigorous quality control standards by conducting regular inspections of dishes, glassware, utensils, and equipment to ensure they meet organizational specifications

Manage inventory levels of cleaning supplies, chemicals, and equipment; analyze usage patterns and make data-driven recommendations to optimize costs without compromising quality

Ensure strict compliance with food safety, hygiene, and sanitation regulations, including HACCP principles and local health department requirements

Coordinate with other departments (kitchen, dining, housekeeping) to understand operational needs and customize stewarding services accordingly

Identify operational challenges and implement innovative solutions to improve efficiency, reduce waste, and enhance overall performance

Monitor equipment maintenance schedules and coordinate repairs to minimize downtime and ensure all machinery operates safely and effectively

Conduct training sessions for new and existing staff on proper cleaning techniques, safety protocols, and customer service standards

Prepare and analyze performance reports, tracking key metrics such as turnaround times, breakage rates, and labor productivity

Foster an inclusive and empathetic workplace culture where team members feel valued, heard, and motivated to contribute their best work

Manage budget allocations for supplies and staffing, making decisive decisions that balance operational needs with financial constraints

Bachelor's degree in Hospitality Management, Business Administration, or related field; or equivalent professional experience in stewarding operations

Minimum 3-5 years of progressive experience in stewarding or food service operations, with at least 2 years in a supervisory or management capacity

Proven track record of successfully leading and developing teams in high-volume hospitality environments

Strong knowledge of food safety standards, hygiene protocols, and HACCP principles

Proficiency in inventory management systems and basic financial analysis

Excellent organizational and time management skills with the ability to prioritize multiple tasks efficiently

Outstanding communication and interpersonal skills with the ability to collaborate effectively across departments

Demonstrated problem-solving abilities and analytical mindset to identify operational improvements

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with stewarding management software (preferred)

Food Safety Certification or equivalent qualification (preferred)

HACCP training or certification (preferred)

Ability to work flexible hours, including early mornings, evenings, and weekends as operational needs require

Physical capability to perform duties that may include standing for extended periods and lifting up to 25 pounds regularly

Strong commitment to maintaining a safe, clean, and inclusive work environment