Associate Vendor Manager

OVERVIEW: The Associate Vendor Manager is responsible for guiding vendors through our recruitment and certification program, including documents signature and collection, testing, rate negotiation and systems maintenance. DESCRIPTION: • Provide on-the-job support to the Vendor Management team • Be knowledgeable of the needs and requirements of the internal Production departments • Become familiar with translation directories and sourcing tools • Help with proactively recruiting new resources for different types of services, to expand the company’s database of external vendors • Test recruited vendors according to specialized skill-sets, following the company’s testing and onboarding documented process and using the required platforms • Negotiate preferred rates with onboarded vendors according to company, department or project needs • Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguists’ teams for training opportunities • Assist Production and Sales teams on a daily basis with vendor onboarding and certification-related issues and questions • Establish and maintain excellent relationships with contract vendors, Production staff and internal teams globally • Help vendors with any issues or questions they may have, as well as ensure good communication between external collaborators and internal employees • Assist with administration tasks as required by the team • Discuss with the direct manager to find a viable means of making processes more efficient • Proactively seek additional tasks and duties to benefit TransPerfect as a whole • Research and understand all industries that TransPerfect markets to, including industry leaders, current events and any other pertinent data • Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor REQUIRED SKILLS: • Strong organizational skills with attention to detail • Ability to support multiple requests by keeping accurate and up-to-date tracking • Ability to maintain and update vast amounts of information accurately • Ability to negotiate rates according to pre-defined budgets • Effective time management and ability to adhere to schedules and deadlines • Ability to prioritize activities on a daily basis to accomplish request steps effectively and efficiently • Strong written and verbal communication skills in English • High sense of urgency • Good interpersonal skills in a public-facing setting • Show accountability in their daily work • Proactive in anticipating needs or issues, as well as supporting the team REQUIRED EXPERIENCE AND QUALIFICATIONS: • Minimum Bachelor’s degree or equivalent DESIRED SKILLS AND EXPERIENCE: • Experience in negotiation and persuasion • Customer service experience.