Engineer Senior -D365

Overview Technology skills, Competencies, Experience and Responsibilities: - Adopt at Configurations of latest MS Dynamics 365 both CRM Online and On Premise. - Adopt at MS Dynamics 365 Customizations like Plug-in development, Workflow, ASP.Net, Reports, MS Azure Integrations. - Adopt at building Extensions utilizing Web technologies such as AngularJS, HTML, AJAX, JavaScript, ASP.NET 3.5+, SQL Reporting Services, XML. - Adept at building integrations with MS Dynamics CRM. - Designing, developing, and implementing applications using Power platform (Power Apps, Power BI, and Power Automate) - Good project communication skills like project status and issues to project managers and other practice leaders as necessary. - Experience of doing MS CRM implementations across various industry domains. - Develop SQL scripting and stored procedures to be utilized in the development of CRM software applications. - Design relational databases to best support application design set forth in functional specifications. - Provide ongoing support for CRM, Collaboration, and Business Intelligence applications ensuring overall client satisfaction. - Create technical specifications based on functional specifications provided by project team business analysts. Technical specifications will be utilized in the design and development of CRM software applications. - Create unit test plans and perform unit testing to ensure quality of work. - Work in a project team environment, both with internal team members and client team members. - Stay abreast of current and upcoming trends and technical capabilities of CRM, Collaboration, and Business Intelligence software. - Evaluate and identify other potential service needs for clients. - Participate in community activities and professional organizations to develop business contact relationships. - Assist in the sales process by working with the business development team to develop the scope of services and approach to solve client CRM needs. - Assist in the sales process by providing technical assistance and expertise on sales calls. - Specific Skills, Education and Experience Requirements: - Bachelor’s degree in information systems or similar technical background, preferably with CRM, Collaboration, and/or Business Intelligence knowledge. - Work experience analysing, designing, developing, implementing and supporting business processes in sales, marketing, and customer service functions. - Experienced troubleshooting and testing skills. - Demonstrated ability to implement tools and strategies to ensure a high standard of quality control. - Demonstrated problem identification/analysis skills. - Demonstrated communication and organizational skills. - Ability to handle multiple assignments with minimal supervision. - Demonstrated software development and systems analysis skills. - Demonstrated database design and query skills. - Demonstrated report design and creation skills. - Demonstrated writing skills - Ability to build and foster professional business relationships - Knowledge of industry practices and processes in line with firm’s target market - Excellent communication – verbal and written. Nice to have: - MS CRM Certification - Power platform certification