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averydennison

ATS Engineer

Pune, Maharashtra, India3-4 yrsPosted today

Skills

TypeScriptCommunicationProject ManagementAnalytical SkillsCritical ThinkingSupply ChainE-commerceCustomer Success

Job description

About Avery Dennison

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com .

Avery Dennison is an equal opportunity employer.

Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our team via Requestaccomodation@eu.averydennison.com .

Job Summary

The Application Technical Support Engineer responsible for Application development and troubleshooting of tape products for various industry customers. He will also lead the customer interactions at customer experience center and support product development, testing, sampling and product portfolio coordination.

Key Responsibilities

Provide application support for tapes business, focusing on automotive, electronics and general industry segments

Technically support the commercial team for existing/ new customers and/or new application development with existing/new products.

Interact with customers during project definition through customer trials and to commercialization

Initiate lab testing, determine test protocol and provide reports to customers for different applications

Provide process support to customers for tape laminating, die cutting, and part application

Support TS and quality team for complaint handling and on-site customer trouble shooting

Scope opportunities for potential new products with customers and sales

Support R&D to identify new product development opportunities, collect and understand customer requirements, and translate to CTQs, work with R&D and market teams for new product launch

Lead the mix-match level new product development on assigned projects.

Lead the customer engagements at Customer Experience Center. Own the premises, build and maintain the new applications at CEC.

Collaborate with R&D, SDM, Procurement, CS and Sales teams in the implementation of new product development and delivery.

Visit the customer location for new application development and quality concerns resolution in coordination with the quality team and TS team.

To manage the product sampling with sampling and converting team, creating the sample bank and maintaining for sales support.

Traveling as and when required (Approx 30-40% of time)

Actively support product marketing activities: new product introduction/ launch and line extensions, product promotions, design data sheets, selling sheets, training and other sales tools and communication of product and service program changes.

To support in developing marketing programs to drive product mix improvements to maximize growth and profitability.

To support marketing campaigns, customer road shows.

Minimum Qualifications:

Education: Bachelor/Master Degree in Engineering/Sciences (Polymer/ Chemical)

Experience: Min 3-4 years experience in Technical and Application support in the Adhesive industry.

Technical Skills:

Knowledge of Pressure Sensitive Adhesive Products

Understanding and hands on experience of applications of PSA’s products in overall industry

Customer handling exposure

Experience in PSA coating and manufacturing is preferred

Project management

Preferred Skills:

Effective oral and written communication skills; ability to effectively present complex topics in a concise manner.

Analytical - Critical thinking skills and ability to constructively resolve conflicts

Interpersonal Skills – Work with cross-functional team for timely implementation of projects

Proficiency in MS Office, Google Docs/Sheets.

Adherence to industrial safety, compliances and lab practices.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.

Apply on averydennison