Application Development & Support Specialist

Position Overview

The Associate MDM Developer supports the development, testing, and operations of the MDM platform under guidance from senior team members. Builds foundational MDM skills through hands-on work on platform configuration, testing, data operations, and incident triage. Expected to grow into an independent contributor within 12–18 months.

Platform Development & Enhancement

Develop and configure MDM platform features under guidance from senior developers

Configure basic match/merge rules and test survivorship logic

Support hierarchy data loading and validation

Configure basic stewardship tasks and workflow steps

Support testing of region-specific configurations and validate regional data accuracy

Assist with data mapping documentation and source-to-target validation

Support data migration testing and validation

Execute assigned enhancement tasks

Attend design discussions and document decisions

Platform Modernization

Support modernization testing, data validation, and documentation

Validate data mapping accuracy through testing during modernization

Run regression scripts and document results

Production Support, Troubleshooting & Incident Resolution

Triage incoming incidents, perform initial investigation, and escalate when needed

Investigate and resolve straightforward data issues using established runbooks

Review logs to gather initial diagnostic information for escalation

Document incident patterns and maintain runbook updates

Trace data through basic flows to identify obvious failure points

Fix straightforward defects flagged in testing or production

Monitor data sync jobs and flag anomalies

Communicate issue status to team members and update tickets in ServiceNow

Maintain incident logs and knowledge base articles

Testing & Quality

Execute regression test cases and document results

Support SIT execution and defect logging

Submit code for review and address feedback promptly

Write clean code following established standards and patterns

Flag technical debt encountered during development

Execute deployments using established CI/CD processes

Assist with post-production validation checks

Support DR testing execution and document results

Security & Compliance

Basic understanding of data security, information security, and SOX compliance; follows established procedures

Required Qualifications

2+ years MDM platform or data management experience (e.g., Informatica MDM, Reltio, SAP MDM, Semarchy, Profisee)

2+ years SQL experience — queries, joins, data validation (e.g., Oracle, SQL Server, PostgreSQL)

2+ years hands-on coding — write and debug code with guidance (e.g., Java, Python, PL/SQL, shell scripting)

1+ years exposure to MDM concepts: match/merge, survivorship, hierarchies

1+ years exposure to data migration processes and testing

1+ years experience or training with data integration tools (e.g., Informatica PowerCenter, IICS, Talend, MuleSoft)

1+ years familiarity with CI/CD concepts and deployment processes (e.g., Jenkins, GitLab CI, Azure DevOps)

Familiarity with log analysis tools (e.g., Splunk, ELK Stack, CloudWatch)

1+ years experience using ticketing systems for incident tracking (e.g., ServiceNow, Jira)

Experience or coursework in at least 1 MDM domain

Working knowledge of SDLC: development, testing, CI/CD basics, change management

Preferred Qualifications

Exposure to more than one MDM domain

Manufacturing or supply chain exposure

Informatica MDM or Reltio certification or training

Basic understanding of APIs and integration patterns

Interest in AI/ML and data quality automation

Familiarity with Agile/Scrum concepts