Senior L1 DC Engineer

Role Overview: We are looking for a Senior L1 Data Center Engineer to support and maintain data center infrastructure and ensure smooth operations. The role involves monitoring servers and network devices, performing advanced first-level troubleshooting, supporting hardware installations, and coordinating with L2/L3 teams for incident resolution. The candidate should have hands-on experience in data center environments and infrastructure monitoring. Key Responsibilities:  Monitor data center infrastructure, servers, and network devices to ensure high availability.  Perform advanced first-level troubleshooting for hardware, connectivity, and infrastructure issues.  Support rack and stack activities including server installation, cabling, and labeling.  Perform health checks of servers, storage, and network devices.  Manage and update incident tickets and operational documentation.  Escalate complex issues to L2/L3 teams as per escalation procedures.  Monitor power, cooling, and environmental systems in the data center.  Coordinate with vendors for hardware replacement and maintenance activities.  Assist in patching, firmware upgrades, and infrastructure maintenance tasks.  Ensure data center security and access control compliance.  Provide guidance and support to junior L1 engineers during shift operations. Requirements Technical Expertise  Hands-on experience with data center infrastructure and operations.  Good understanding of server hardware, storage systems, and network equipment.  Knowledge of Linux and Windows server environments.  Basic networking knowledge including TCP/IP, VLANs, DNS, DHCP, and routing fundamentals.  Experience with server installation, cabling, and hardware troubleshooting.  Familiarity with remote management tools such as iLO, iDRAC, or IPMI. Exposure to virtualization technologies such as VMware vSphere or Microsoft Hyper-V.  Experience with monitoring tools like Nagios, Zabbix, or SolarWinds.  Ability to perform initial root cause analysis for incidents and outages. Required Qualifications  Bachelor’s degree in Computer Science / Information Technology / Electronics / related field  Diploma in IT / Networking / Hardware Basic certification in Networking or Infrastructure such as:  Cisco Certified Network Associate (CCNA)  CompTIA Server+  Microsoft Certified: Azure Fundamentals  Red Hat Certified System Administrator (RHCSA)