Happiest Minds
Delivery Head (C8) Years of Experience: 20-25 Years Job Summary: We are seeking an experienced Delivery Head with a strong background in the healthcare industry and extensive expertise in managing large-scale technology projects. The ideal candidate will have a proven track record in delivering multiple projects simultaneously, utilizing Agile methodologies, and leading diverse teams to achieve project excellence and client satisfaction.
Oversee the delivery of multiple projects, ensuring adherence to timelines, budgets, and quality standards. Manage a team of over 200 members across various projects/accounts, ensuring effective resource allocation and utilization. Take ownership of Delivery Excellence and Project Governance, ensuring compliance with best practices and standards. Build strong relationships with clients, managing expectations and ensuring high levels of client satisfaction. Drive fulfillment and staffing for new positions, ensuring the right talent is in place to meet project demands. Prepare risk management plans, execute risk mitigation strategies, and maintain a risk list. Handle customer escalations effectively, aiming for minimal or zero escalations. Provide leadership, mentoring, and guidance to delivery managers, project managers, and project team members. Engage and motivate project teams to foster a collaborative and high-performance work environment. Maintain project and account-level attrition rates in line with company goals. Mandatory Skills: Minimum 20 years of experience in the software field, with at least 5 years in the healthcare industry. Strong technology background in Open Source/Java projects. Extensive experience managing projects using Agile methodologies. Proficient in project management tools (e.g., MS Project). Excellent TA-People management skills, with experience managing Delivery Managers. Strong Communication Skills, presentation, and facilitation skills. Ability to implement engineering best practices and suggest process improvements. Responsible for revenues, gross margin (GM), engineer utilization, and client happiness. Preferred Skills: Experience in risk management and mitigation strategies. Proven ability to manage and deliver projects with a revenue of over $25 million. Experience in leading large teams and managing complex project portfolios.
Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred. Relevant certifications in project management (e.g., PMP, Agile certifications) are a plus.