Sales Executive - Nutrition (Fresher)

Job Title:

Inside Sales Executive – Oncology Nutrition Program (Telesales)

Location:

Gurgaon (Work From Office)

Department:

Inside Sales / Patient Engagement – Oncology Nutrition

Reports To:

Inside Sales Head

We are looking for empathetic and result-driven Inside Sales Executives to handle inbound and outbound leads for Everhope’s Oncology Nutrition Program . The role involves counseling cancer patients and caregivers over calls/WhatsApp, explaining the importance of oncology nutrition, and converting leads into OPD consultations with Dr. Manjari Chandra , Senior Oncology Nutrition Expert at Everhope.

This is a consultative sales role , where trust, empathy, and correct information are key to conversion.

Lead Handling & Conversion

Handle inbound enquiries from website, WhatsApp, digital campaigns, and referrals related to oncology nutrition.

Make outbound follow-up calls to pending and cold leads to re-engage interest.

Understand patient details such as:

Cancer type & stage

Current treatment (chemo / radiation / surgery / immunotherapy)

Nutrition-related issues (weight loss, appetite, weakness, side effects)

Clearly explain the benefits of oncology nutrition and how it supports cancer treatment outcomes.

Convert qualified leads into OPD appointments with Dr. Manjari Chandra (in-person / virtual).

Patient Counselling & Education

Counsel patients and caregivers on:

Why nutrition is critical during cancer treatment

How personalized nutrition helps manage side effects and improves recovery

Position Everhope’s Oncology Nutrition Program as:

Expert-led

Evidence-based

Personalized for each cancer journey

Address patient concerns, hesitations, and objections with empathy and confidence.

CRM & Follow-ups

Maintain accurate lead records in CRM.

Update call notes, patient status, and follow-up timelines.

Ensure zero lead leakage through disciplined follow-up.

Track lead stages: New, Follow-up, Interested, Booked, Not Interested.

Internal Coordination

Coordinate with:

Nutrition team

Front desk / OPD team

Marketing team (feedback on lead quality)

Ensure smooth appointment booking and patient handover.

Performance & Targets

Achieve daily and monthly:

Call targets

OPD booking targets

Conversion ratios

Maintain high quality conversations with a patient-first approach.

Required Skills & Competencies

Excellent communication skills in English & Hindi

Strong tele-counselling and consultative sales skills

High empathy and emotional intelligence

Ability to explain medical/nutrition concepts in simple language

Strong follow-up discipline and CRM usage

Ability to handle sensitive cancer-related conversations professionally

Eligibility Criteria

Education: Graduate in any discipline

(Preferred: Nutrition, Life Sciences, Healthcare, Paramedical background)

0–4 years in Inside Sales / Telesales / Patient Counselling

Healthcare, wellness, diagnostics, nutrition, or hospital sales experience preferred

Location: Gurgaon (WFO)

Fixed salary + attractive performance-based incentives

Structured training in:

Oncology basics

Nutrition counselling

Patient communication

Opportunity to work with senior clinical experts like Dr. Manjari Chandra

High-growth role in a fast-expanding oncology care ecosystem

Meaningful work that directly impacts patient outcomes