Deputy Manager

To make frequent visits to OEMs / EPCs / end customers and engage with them continuously

To make customised presentation on our products

To prepare budgetary offers and support customers during pre-tendering stage

To study the RFQ/Enquiry/specifications, contract terms & conditions and give inputs to RAC to prepare techno - commercial offer

To provide optimized pump selection to the customers and increase the winning chances

To analyse the price level and submit competitive pricing proposals

To attend meetings with customers to resolve technical and commercial queries related to the project proposal

Keep track on upcoming projects in GI segment

Ensure leads and opportunities are periodically recorded in C4C and status to be updated

To provide accurate order booking forecast

Monitor the performance of dealers and review them at periodic intervals.

Identify potential dealers to replace ineffective dealers if applicable and tap the white spots.

To review the purchase orders and communicate the finalized commercial terms to TSS / Contract Management

Attend kick-off meeting with customers along with RAC / CM for project orders

Periodic monitoring of the project orders and report risks to mitigate the risk impact

Coordinate with Contract Management and initiate periodic meetings with customer to discuss on the execution status of the orders on hand

Ensure payment collection as per contract

Coordinate with the Branch coordinator for the respective segment for understanding the market size,

To coordinate and monitor customer complaints on warranty and other related issues and ensure timely closure

To identify new business opportunities for enhancing our existing product basket

Coordinate with RAC on pre and post order activities for market study, new product development and new applications.

Ensure all the ISO processes, agreements and instructions are adhered to with respect to C4C & Indenting