arthanergy
Front Desk and Office Manager
Skills
Job description
About Artha Group
Artha Group is a performance-first investment house managing ₹2,300 crores across domestic and international investment vehicles, including Category I & II AIFs, LLPs, and Private Limited companies. With active investments in 130+ startups, with 32+ successful exits, and 10+ renewable energy projects. We operate at the convergence of capital precision and operational depth.
We are now hiring a Front Desk cum Office Manager—someone who brings elegance to daily operations, precision to workplace management, and a guest-first mindset to the front-facing experience.
Role Overview
As the Front Desk cum Office Manager, you are the first and last impression of Artha’s culture—owning not just the reception, but the tone, flow, and service quality of our day-to-day office operations. From managing high-stakes visits and boardroom readiness to coordinating staff, vendors, travel, and logistics—this is a role for someone who can create calm amidst complexity.
You’ll report directly to the COO and work closely with teams across administration, people operations, finance, and hospitality.
Location : Lower Parel, Mumbai (Full-Time, Onsite)
Key Responsibilities
Front Desk & Guest Experience
Be the first point of contact for guests, investors, founders, and vendors—delivering a polished, professional, and warm reception at all times
Manage appointment scheduling, visitor logs, ID protocols, and coordination with internal teams for guest meetings
Ensure front office spaces are always pristine, stocked, and presentable—including waiting lounges and reception counters
Handle incoming calls, messages, and emails with clarity, speed, and discretion
Office & Facility Operations
Own the daily functioning of the workspace—overseeing everything from air conditioning to lighting, common areas to boardrooms
Maintain a proactive calendar for maintenance, deep cleaning, fumigation, and system checks to avoid reactive fixes
Monitor safety and security protocols, liaising with building management and internal operations
Track and restock essential office supplies, pantry items, stationery, and hygiene products on a rotating cycle
Vendor & Contract Oversight
Identify, evaluate, and manage vendor relationships across housekeeping, security, catering, and office services
Negotiate service contracts, track expiration/renewals, and raise red flags on underperformance or SLA breaches
Ensure seamless coordination with food vendors for office meals, events, or celebrations
Maintain digital records of agreements, invoices, payments, and service performance
Travel, Bookings & Event Logistics
Manage domestic and international travel bookings for leadership, including flights, hotels, cabs, and visa appointments
Oversee logistics for team offsites, investor meetings, internal celebrations, and vendor visits—owning venue, F&B, setup, and flow
Prepare travel itineraries, event schedules, and coordinate minute-by-minute logistics when needed
Staff Supervision & Housekeeping
Supervise a team of housekeeping and pantry staff—ensuring five-star cleanliness and service at all times
Conduct daily walk-throughs of office spaces to ensure hygiene, orderliness, and presentation readiness
Monitor housekeeping attendance, task delegation, and quality control
Train support staff on workplace etiquette, guest sensitivity, and service discipline
Administration & Reporting
Maintain structured records of all expenses, vendor payments, bookings, and purchases
Track monthly budgets for office operations, flagging anomalies or excessive costs in real-time
Prepare quarterly summaries of operational efficiency, visitor metrics, service SLAs, and cost optimization suggestions
Coordinate with finance and admin teams on all documentation and reimbursements
Who You Are
Bachelor’s degree in any discipline; hospitality or management background preferred
Minimum 4-5 years of professional experience in office management, front desk operations, or administrative support
Prior exposure to high-touch guest-facing roles—preferably in hospitality, venture capital, consulting, or high-growth startups
Polished in demeanor, fluent in English, and able to communicate professionally across internal and external stakeholders
Adept at juggling multiple priorities while maintaining composure and service quality
High sense of ownership, discretion, and pride in running a smooth and well-functioning office
Compensation: ₹12,00,000 per annum
₹10,00,000 fixed annual salary
₹2,00,000 annual retention bonus (paid at year-end, not performance-linked)
Performance-based bonus available based on role maturity and outcomes