Mastercard
Senior Service Management Engineer
Pune, India, 411006Posted 2 days ago
Skills
it service managementincident managementroot cause analysischange managementrelease managementservice readinessrisk managementcertificate lifecycle managementoperational riskmonitoringstakeholder managementproduction support
Job description
We are looking for a Senior Service Management Engineer to ensure the stability and operational excellence of critical payment and platform services. You will drive service readiness, incident management, and continuous improvement, collaborating across teams. Ideal candidates bring significant IT service management experience and strong technical expertise.