Manager – Technical Sales & Customer Service

POSITION DETAILS

Position Summary

The Manager- Technical Sales and Customer Service is responsible for supporting and working with customers, which includes distributors, agents and end user accounts. Will be leading a team providing high-performance engineered solutions to the market under the direction of the Head – Technical Sales & Customer Service of India. This role will assist the team and ensure timely response to customer inquiries, identifies equipment configurations for customer needs and establishes strategic pricing for these products and solutions. This role will need to focus on streamlining Customer Service processes and ensure timely and accurate updates to customers.