Account Manager (AdTech, Delhi)

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we are creating unique technologies, and with your help, we aim to reach even higher.

As an Account Manager, you will be responsible for maintaining and developing partnerships with clients by optimizing their performance, upselling products, and retaining clients.

Upsell & Revenue Growth

Identify upselling opportunities and propose new advertising solutions to increase client spending and attract new advertisers

Negotiate cooperation terms with agencies and individual advertisers to drive revenue growth

Campaign Optimization

Optimize active campaigns to improve performance and revenue through bidding adjustments, targeting, filters, blocklists, whitelists, and creative updates

Collaborate with publisher account management and BI teams to improve targeting, traffic quality, and campaign results

Analyze campaign performance and implement optimization strategies using established checklists and procedures.

Client Retention & Relationship Management

Re-engage inactive clients and retain at-risk clients by addressing concerns and identifying growth opportunities

Build strong client relationships and gather feedback to improve MGID’s offering and increase client spending

Daily Operations

Monitor newly acquired and transferred clients, moderate pending campaigns, and handle client requests according to established workflows

Coordinate with Anti-Fraud, Creative, and Compliance teams to resolve issues and support campaign delivery

Manage client accounts in HubSpot, handle invoicing, and contribute to team projects

Transferred Clients Management

Develop cooperation plans based on performance analysis and upsell, optimization, and reactivation potential

Introduce MGID’s capabilities, build client relationships, and identify opportunities to increase campaign performance and revenue

Reporting & Analysis

Prepare weekly, monthly, and ad hoc reports on performance, challenges, and workflow updates

Report non-standard client issues and analyze team project results to identify areas for improvement

1 year of experience in Account Management

Basic knowledge and understanding of the online advertising industry, technologies

College degree or equivalent in account management/customer service experience preferred

Media buying experience, as well as working with Brands and Agencies preferred

Bachelor/Master degree

Fluent in English and Hindi; other languages can be a plus

MGID is an awesome place to work for those who share a results-driven culture, passion for AdTech, innovation, and human focus . We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We are proud to be an equal opportunity employer.

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