Associate Staff Engineer, ServiceNow(Source to Pay)

👋🏼 We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery

Experience: 4+years

Strong experience in ServiceNow Source to Pay (S2P) and ITSM modules

Hands-on experience with ServiceNow Service Portal and UI Builder

Experience in designing, developing, and implementing ServiceNow solutions across enterprise environments

Strong experience in ServiceNow integrations with third-party and enterprise applications

Hands-on experience with ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions

Experience with Jelly Scripting and AngularJS

Ability to understand business requirements and translate them into scalable technical solutions

Experience in developing and configuring custom ServiceNow applications and workflows

Strong understanding of ServiceNow platform architecture and best practices

Experience in performing component integration testing and troubleshooting issues

Strong analytical, problem-solving, and debugging skills

Good communication and stakeholder management skills

Experience in CSM, GRC, or HRSD modules will be an added advantage

ITIL knowledge is preferred

Work with global teams to implement and enhance ServiceNow solutions across multiple locations

Provide technical expertise for ServiceNow development, primarily within Source to Pay (S2P) and ITSM modules

Design, develop, and maintain ServiceNow integrations with enterprise applications

Gather, analyze, and understand business requirements and translate them into technical solutions

Configure and customize ServiceNow applications to support business processes

Develop platform capabilities using ServiceNow scripting, including Business Rules, Client Scripts, UI Policies, and UI Actions

Build and enhance user experiences using Service Portal and UI Builder

Develop solutions using Jelly Scripting and AngularJS where required

Perform component integration testing and ensure quality deliverables

Troubleshoot and resolve application, integration, and platform-related issues

Support process standardization and continuous improvement initiatives

Ensure adherence to ServiceNow development standards, governance, and best practices

Collaborate with stakeholders, functional teams, and technical teams for successful project delivery

Participate in design discussions and provide recommendations for scalable ServiceNow implementations

Support platform enhancements, upgrades, and ongoing maintenance activities

Bachelor’s or master’s degree in computer science, Information Technology, or a related field