FIS
Production Support Engineer (L2, Customer-Facing)
2nd, 3rd & 6th Floor, Tower 3, Warp Building, SJR I Park, EPIP-Zone1, Whitefield Road, Bengaluru- 560066, Karnātaka, IndiaPosted 1 day ago
Skills
kubernetes troubleshootinglinux troubleshootingproduction supportincident resolutionlog analysismetrics and alertingprometheusgrafanakubernetes networkingcustomer-facing supportroot cause analysisdistributed systems
Job description
Become part of our team as a Production Support Engineer (L2, Customer-Facing), where you will diagnose and resolve complex technical issues for Tier-1 financial institutions. Engage directly with customers, analyse logs and metrics, and support Kubernetes-based banking platforms. Ideal for experienced engineers with strong troubleshooting skills and a background in customer-facing technical environments.