Alight Solutions
Associate - Customer Service
Gurgaon, Haryāna, India2-5 yrsPosted today
Skills
customer servicecall handlingclient communicationservice level agreementsms officedocumentationprocess improvementanalytical skillsquality assurancestandard operating proceduresissue resolutionvoice communication
Job description
Join us as an Associate - Customer Service, where you will deliver timely and accurate customer support across multiple channels. You will communicate complex client plans, resolve issues, and ensure high-quality service. Ideal for candidates with 2–5 years' experience in international customer service and strong communication skills.