navapbc
About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary The Talent Acquisition Operations & Systems Specialist is responsible for supporting the operational infrastructure behind Nava’s Talent Acquisition function. This role focuses on recruiting systems operations, workflow governance, reporting integrity, dashboard support, pipeline operations, and scalable recruiting processes across the organization. This person will play a key role in maintaining the integrity of Nava’s recruiting workflows and reporting structure within Greenhouse while supporting operational consistency across Talent Acquisition, Staffing, and Hiring teams. This is a highly collaborative and operationally critical role for someone who thrives in systems thinking, process improvement, operational problem-solving, and building scalable recruiting operations. Success in this role means maintaining accurate and trusted recruiting data, improving workflow efficiency, supporting operational reporting and dashboards, identifying process gaps before they become larger issues, and helping Talent Acquisition scale through operational discipline and systems integrity.
Support and maintain recruiting workflows and operational processes within Greenhouse ATS Manage requisition structure, opening setup, pipeline integrity, and workflow hygiene across Talent Acquisition Partner with TA leadership to improve recruiting operations, candidate movement workflows, and pipeline health visibility Help identify, troubleshoot, and resolve workflow gaps, operational bottlenecks, and reporting inconsistencies Build, maintain, and validate TA dashboards, reports, and operational metrics Support recruiter attribution tracking, SLA reporting, pipeline health reporting, and recruiting analytics Audit recruiting data to ensure reporting accuracy and operational integrity across systems Help maintain alignment across Greenhouse, Jira, and TA reporting workflows Create and maintain SOPs, workflow documentation, operational guidance, and reporting standards Support operational audits and recruiting process governance initiatives Monitor recruiting operational health and proactively identify opportunities for process improvement Partner closely with Talent Acquisition, Staffing, People Operations, and Hiring Teams to support operational consistency Assist with operational rollout of new recruiting workflows, reporting structures, and process improvements Support change management and operational scaling efforts as TA continues to evolve Required skills Recruiting Operations, Talent Operations, HR Operations, Talent Systems, or related operational experience in fast-paced or scaling environments Experience supporting recruiting workflows and ATS operations within Greenhouse and similar ATS platforms Experience building, auditing, or supporting recruiting reports, dashboards, or operational metrics Experience identifying workflow gaps and improving operational processes Strong systems-thinking and operational problem-solving skills Strong analytical and organizational skills with high attention to detail Strong written and verbal communication skills Ability to manage multiple priorities and operational initiatives simultaneously Experience partnering cross-functionally with Recruiting, People Operations, Operations teams, or business stakeholders 4+ years of experience in Talent Acquisition Operations, Recruiting Operations, Talent Systems, HR Operations, or related operational roles Bachelor’s degree or equivalent combination of professional experience and training Desired skills Experience with recruiting analytics, workflow governance, or operational reporting Experience supporting Greenhouse implementations, workflow redesigns, or recruiting process optimization Familiarity with Jira, dashboard tools, reporting platforms, or workflow documentation systems Experience supporting operational change management initiatives Experience with recruiting compliance audits or process governance Experience supporting sourcing, coordinator, recruiter, or pipeline operations workflows Strong process documentation and operational training skills Experience working in consulting, government modernization, digital services, or mission-driven organizations This position is not represented by Nava United Compensation $110,000 — $120,000 USD Other requirements All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest 401(k) match — Nava matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided via Staples for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded when you refer great people who join the Nava team Commuter benefits — pre-tax commuter programs to support in-office travel when applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. Equal Employment Opportunity Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.