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Argus Media

Conference Sales Support

Mumbai, India, IN3+ yrsPosted today

Skills

SalesforceExcelLeadershipCollaborationAnalytical SkillsAttention to Detail

Job description

Role Purpose

The Sponsorship Sales Support role exists to keep deals, data and compliance accurate, consistent and under control so that the sales team can focus on selling and leadership can confidently rely on the numbers. This role is essential in maintaining high‑quality data, ensuring process compliance, and supporting operational efficiency across the sponsorship sales cycle.

Salesforce & Deal Administration

Create, update and maintain opportunities, products, pricing, and inventory in Salesforce.

Own and execute all backend Salesforce tasks, workflows and system fixes.

Process upgrades, downgrades, cancellations and all sponsorship contract change requests.

Always keep deal records accurate and updated.

Act as the first point of contact for sales queries related to Salesforce, data issues, or deal entry.

Run KYC / Screening checks on new/changed Accounts, manage resulting KYC cases in Salesforce, and hand‑off/track with Compliance to closure. Keep Account/Opportunity statuses in sync with approvals.

Sponsor Onboarding & Compliance

Coordinate and complete onboarding for key sponsors, ensuring all documentation and internal steps are fulfilled.

Conduct manual compliance check for all relevant sponsors and partners.

Complete vendor qualification forms, documentation, and follow‑up with internal stakeholders where required.

Liaise with the legal team on the client with any requested contract amendments.

Data Integrity & Reporting

Handle ad-hoc data pulls and reporting requests for management, finance, and operations teams.

Maintain and regularly update the Conference Master, deal trackers, and other sales support databases.

Ensure all sponsorship records, trackers and dashboards consistently reflect accurate real‑time data.

Sales Operational Support

Work closely with sales leads, operations and finance to ensure sponsorship deals move smoothly through internal workflows.

Flag data discrepancies, compliance issues or commercial risks promptly and propose corrective action.

Support continuous improvement initiatives across sales processes, data governance and systems.

Cross‑Team Collaboration

Work closely with Operations to ensure sold sponsorship items are delivered correctly (branding, digital placements, onsite activations, etc.).

Liaise with Marketing to ensure sponsor logos, profiles and assets are correct and up to date.

Assist with pre-event and post-event data coordination.

AI, Automation & Sales Enablement

Identify opportunities to simplify, automate and improve sales processes using AI and technology.

Help design, test and implement new workflows, tools and best practices that increase sales productivity and data quality.

Champion the adoption of AI across the sales team, acting as a super-user and trusted point of support.

Partner with Sales Leadership, Salesforce and Technology teams to drive continuous improvement and operational excellence.

Track adoption, measure impact and recommend enhancements to maximise business value.

Experience

3+ years in a sales support, operations, CRM administration or similar role.

Prior experience with Salesforce or another CRM platform is desirable.

Exposure to media, events or sponsorship businesses is an advantage.

Bachelor’s degree in business, commerce, marketing, or a related field preferred.

Attributes

Commercially focused and results-oriented

Credible and respected by peers

Proactive, analytical and solutions-driven

Coachable with a growth mindset

Strong attention to detail and execution discipline

Enthusiastic about AI, automation and continuous improvement, with a willingness to experiment, learn and influence others to adopt new ways of working.

Excellent attention to detail and ownership of data quality.

Ability to manage multiple workflows with accuracy and speed.

Confident working with Finance, Legal, Compliance and Operations stakeholders.

Strong Excel/Sheets skills and comfort with reporting tools.

What’s in it for you

Our rapidly growing, award-winning business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers. Argus recognizes and rewards successful performance and as an Investor in People, we promote professional development and retain a high-performing team committed to building our success.

Competitive salary and commission scheme

Group pension scheme

Group healthcare and life assurance scheme

Flexible working environment

25 days holiday with annual increase up to 30 days

Subsidised gym membership

Season ticket travel loans

Cycle to work scheme

Extensive internal and external training

Hours

This is a full-time position operating under a hybrid model, with three days in the office and two days working remotely. Office hours are Monday through Friday from 09:00 to 18:00, with a one-hour lunch break.

Apply on Argus Media