Alight Solutions
Senior Manager - Delivery
Gurgaon, Haryāna, IndiaPosted 3 weeks ago
Skills
operational leadershipcustomer service managementstakeholder managementoperational excellenceperformance managementbudget managementworkforce planningresource utilizationkpi monitoringbusiness performance analysisescalation managementclient relationship management
Job description
Exciting opportunity for a Senior Manager – Delivery to lead large-scale operations and customer service functions, ensuring excellence in client delivery and operational performance. Oversee multiple teams, drive stakeholder engagement, and build a high-performing organization. Ideal for experienced leaders in operations or customer service with a strong background in multi-functional environments.