Support Associate II- Event Coordinator- Hyderabad

Support Associate II- Event Coordinator- Hyderabad

The Event Coordinator will work closely with members of our Events Experience and Deloitte University Teams to build and manage online registrations for events and learning programs.

Work you’ll do

• Create Cvent attendee registration sites in Cvent (Attendee Hub app OnArrival, surveys, waitlists, push notifications, etc.), per event and/or program lead requirements and templates
• Manage the building, development, testing and launching of registration sites for learning programs and events, including bilingual and trilingual sites
• Create Cvent attendee communications using templates and provided content (i.e., invitations, event reminders, know before you go, waitlists, etc.)
• Assist with the creation and development of custom reports based on business unit reporting requirements and metrics, including data management and analysis
• Collaborate with site owner on changes and issues, interacting with Cvent Tech Support and Help Community to troubleshoot as needed
• Shared inbox support

Work location & shift timings

• Hyderabad office
• Hybrid model (work from Deloitte office minimum of two days in a week)
• 2 pm to 11 pm shift (IST)

A Bachelor’s degree with 1 to 3 years of experience in event technology and data management

Required Professional Skills :

• Excellent written and verbal communication skills with ability to communicate effectively with clients and leadership
• High attention to detail is required
• Strong time management, organizational, listening and comprehension skills to meet client’s expectations on quality and timelines
• Strong analytical and logical skills with great attention to detail
• Ability to manage multiple projects simultaneously, and to work independently while remaining motivated
• Coordinate work with other national and local teams virtually and in person

Required Technical Skills :

• Advanced knowledge in Excel in using pivots & slicers, functions & formulae, data validation, conditional formatting, advanced and custom filters, etc.
• Working knowledge in creating reports and dashboards in Excel

Preferred Technical Skills :

• Proficiency in Cvent
• Prior work experience in other registration platforms, event management and applications
• Basic to Intermediate knowledge in HTML (Hypertext Markup Language) and CSS (Cascading Style Sheets)
• General knowledge of project management and event coordination are valuable, but not required