Senior Executive/Assistant Manager – Documentation (Ocean Imports), Logistics

• Manage and open import shipment files based on pre-alerts received.
• Prepare and send Cargo Arrival Notices (CANs) with accurate Estimated Time of Arrival (ETA) details to importers.
• Coordinate Electronic Delivery Orders (E-DOs) with importers / Customs House Agents (CHAs) to ensure smooth cargo collection.
• Prepare sales invoices, coordinate customer approvals, and provide hard copies where required.
• Process and record supplier invoices and submit payment/remittance documents to our Accounts team.
• Maintain and upload complete shipment documentation in our documentation and operations system.
• File Import General Manifests (IGMs) and submit House Bills of Lading (HBLs) in accordance with shipping line requirements.
• Coordinate with shipping lines, container freight stations (CFS), CHAs, consignees, customers, GAC offices, and other stakeholders to complete documentation and shipment formalities.
• Monitor shipment progress, update Daily Status Reports (DSRs), and provide timely updates to customers.
• Review shipment costs and revenue, ensure all documentation is complete, and close jobs within defined timelines.
• Ensure accuracy, compliance, and timely completion of all import documentation and operational activities.

Education: Bachelor's degree in Logistics & Supply Chain Management, Commerce, Business Administration, International Trade, or a related field.

Experience: 4-5 years of experience in the freight forwarding industry, specifically in ocean freight operations, documentation, and customer service.

Industry Knowledge: Good understanding of shipping documents, import procedures, customs coordination, and cargo delivery processes.

• Technical Skills:

4.1. Knowledge of handling ocean freight shipments.

4.2. Good written and verbal English communication skills.

4.3. Experience handling door-delivery shipments.

Excellent attention to detail and the ability to manage multiple shipments simultaneously