SD consultant for Application support and maintenance

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities :

As a SD consultant for support and maintenance topic, ensure Incidents, Service requests and Problem tickets are resolved within the KPI’s and to the customer satisfaction with Quality resolutions.

Required skills:

• Domain expertise in Sales and Distribution
• Should have thorough knowledge on Sales Order Management.
• Output Management - through EDI, FILE transfer, Mail, PDF forms. Scripts, Smart forms.
• Very Good Knowledge in Idoc processing, Error handling and IDOC mapping knowledge
• Very Good experience in Job setups, process and Job error analysis
• Strong experience in Delivery , Shipments, Picking , packing , WM interface topics,
• Pricing: Configuration, error analysis.
• Credit Management, Availability check, Revenue recognition, Credit/Debit Memo
• Processing, Sales Returns, Free of charge delivery, Intercompany, STO, Billing
• Very good knowledge in GTS process : Customs , Compliance and preferences
• Handling incident, service requests and problem tickets in SAP SD. Ability to do configuration, master data changes, end-to-end process flow
• Abap Debugging skills, SO10 text maintenance is preferred
• Cross module : CS,MM,FICO, PP,APO, GTS knowledge is an added advantage