Senior Product Manager, Care Experience & Engagement

About Chamber Cardiovascular disease remains the leading cause of death in America. At Chamber, we’re rebuilding the system for cardiology, creating a world where outcomes, not volume, define success. We partner with independent cardiologists to help them lead population health efforts in their communities, equipping them with technology, data, and operational tools that turn complex insights into better care for patients. Our model blends clinical expertise, thoughtful design, and a modern operating platform that supports physicians, patients, and payers alike. We believe innovation and empathy go hand in hand, and by combining cutting-edge AI tools with a relentless focus on human care, we can transform heart health at scale. Role Overview We’re looking for a Senior Product Manager to own the experiences that shape how patients and care teams interact with Chamber across the cardiovascular care journey. This is a deeply operational, systems-oriented role spanning patient engagement, care management, messaging, tasks, care plans, outreach, enrollment, and AI-assisted coordination — turning messy, real-world workflows into tools that are genuinely useful for the people delivering and receiving care. You’ll sit close to clinicians, care coordinators, and operations leaders, and partner daily with engineering, data, and design. You’ll have a real seat at the table as Chamber builds out its care delivery platform. The best fit is someone energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity. The best fit here is someone who’s energized by operational complexity, motivated by genuine impact on care, and comfortable doing meaningful work without perfect clarity. Key Responsibilities • Own major areas of Chamber’s patient and care team experience roadmap, from discovery through rollout and iteration. • Partner with clinicians, care coordinators, and operations leaders to understand workflow pain points and constraints up close. • Design and improve onboarding, enrollment, outreach, care plan, and longitudinal engagement experiences for cardiovascular patients. • Build tools that help care teams prioritize work, reduce administrative load, and intervene earlier for high-risk patients. • Translate clinical and operational complexity into clear requirements and practical user experiences. • Work closely with engineering and data to operationalize clinical signals, tasking logic, automation, and AI-assisted workflows. • Balance near-term delivery with longer-term platform thinking, drawing on both quantitative and qualitative inputs. What Success Looks Like In your first 90 days You’ve built trust with clinical, operations, engineering, and product partners, and you understand our care model, current tooling, roadmap, constraints, and the workflow gaps that matter most. You own a clear roadmap for care experience and engagement, you’ve raised the quality of product requirements and tightened prioritization, and you’ve shipped at least one meaningful workflow or experience improvement. By six months You’re independently driving a major product surface or workflow area — care team worklists, task management, patient engagement, care plans, messaging, or post-discharge workflows. Fewer decisions bottleneck on leadership, you’ve built a strong execution rhythm with engineering, handoffs with operations and clinical are clearer, and you’re seeing measurable gains in workflow adoption, task completion, engagement rates, or operating efficiency. By twelve months You’re the clear product owner for Chamber’s care experience and engagement layer. You’ve shipped durable platform capabilities, not just one-off fixes, and helped turn our care model into a scalable operating system for clinical teams — with stronger orchestration, patient engagement, automation, and visibility into what’s happening across populations.